Return & Refund Policy

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We have a 7-day return policy, which means you have 07 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.To start a return, you can contact us at srchomedecor@gmail.com. Please note that returns will need to be sent to the following address: Shop no. 85, Ground Floor, Eros Market Place, Indirapuram, Ghaziabad, Uttar Pradesh - 201010, India. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that shipping your goods may take longer than expected if your country of residence is not India.You can always contact us for any return questions at srchomedecor@gmail.com. Once the product is received and approved for refund, the refund will be initiated to your account within 15 days.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.Certain types of items cannot be returned, like custom products (such as special orders or personalized items), Unfortunately, we cannot accept returns on sale items or gift cards. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.. We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.If more than 15 business days have passed since we’ve approved your return, please contact us at srchomedecor@gmail.com.